Looking for adventure?

Full Time Sales Associate

We are seeking a dynamic and customer-focused Full Time Sales Associate to join our team at Peppermint Cycling and Orage. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales within our outdoor retail environment while ensuring the store operates efficiently. If you have a passion for outdoor activities and enjoy helping customers find the right gear for their adventures, we want to hear from you!

Daily Operations Management: Ensure the store operates efficiently and meets customer service standards. This includes scheduling, cash management, coordinating deliveries, and maintaining overall store organization.

In-Store Customer Service: Ensure customers receive exceptional service. This may involve resolving customer issues, answering their questions, and handling product returns or exchanges.

E-commerce Customer Service: Manage phone calls, emails, online messages, and live chats to assist customers with their questions, concerns, and order-related issues, returns, etc.

Sales Targets Achievement: Set sales targets for the store and implement strategies to achieve them. This may involve promoting products, implementing customer loyalty programs, and training staff in sales techniques.

Event Planning and Organization: Design, plan, and implement special in-store events to attract customers, such as promotions, flash sales, special member days, product launches, product demonstrations, etc.

  • Demonstrates autonomy and initiative
  • Team player and motivated
  • Previous experience in retail sales
  • Good understanding of customer service
  • Flexibility to work variable hours including weekends or based on store demand
  • Written and verbal communication skills, in English and French
  • Passionate about skiing and cycling

    • Discounts on outdoor brands
    • Access to telemedicine services and medical insurance
    • Employee assistance program
    • Dynamic team with Social Club
    Please send your resume and cover letter to cv@orage.com, addressing your email to Annabel Dufour-Brown. Only selected candidates will be contacted.

    I accept the Terms of Use of peppermintcycling.com. I understand that any item purchased on peppermintcycling.com OUTLET or SAMPLES is neither exchangeable nor refundable, unless the item received is defective or does not match its description on the website.

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