Sizing & Fit
Shipping & Returns
We offer a free return policy within 30 days after your purchase on all unworn regular-priced item(s). Orage is committed to selling new high-quality products. Items must therefore be returned in their original condition with the tags attached to them. No exceptions. If you are unsure whether the product you are returning is no longer considered new, please contact us at firstname.lastname@example.org before proceeding with the return..
1-Click here to get a prepaid return label for the selected item(s) (if applicable). 2-Re-pack your package using the original or a similar package. 3-Print and put the return label on the package. If you are using the original package, make sure to cover the original shipping label. 4-If you can’t find your return label in your inbox, please check your spam folder. 5-Ship your return package. Find the closest UPS drop off or request a pick up. Note that pick up fees are on you. 6-Get your refund. Once your package is received, please allow us 5-10 business days to proceed with the refund. You’ll get a confirmation by email once it is done.
We are doing our best to ship all orders as quickly as possible. Once your order is placed, it usually takes between 1 to 3 business days to be processed by the warehouse. Our team processes orders from Monday to Friday (between 9AM and 5PM). Parcels shipped within Quebec normally take 1-3 business. For the rest of Canada and the US, orders will normally take 3 to 5 days to be delivered. Please refer to your tracking number for more information.